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FanDuel Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use FanDuel Casino. Please read them carefully before creating an account, making a deposit or playing casino games. By using the service, you confirm that you understand and agree to these terms, as well as any specific rules displayed for individual games, promotions or account features.
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1. About these terms
These Terms & Conditions apply to your access to and use of the FanDuel Casino website, applications, games and related services, where those services are made available to you. They should be read together with any additional rules, notices, privacy information, promotional terms and game instructions shown on the platform. If a specific promotion or game has separate terms, those terms will apply to the relevant promotion or game in addition to these Terms & Conditions.
Review contents
You must use FanDuel Casino only where online gambling is lawful and available to you. You are responsible for checking the laws that apply in your location before accessing the service. Nothing on the platform is an invitation to use the service in a jurisdiction where doing so would be unlawful. If you do not accept these terms, you must not create an account, deposit funds or use the games.
Changes to the terms
FanDuel Casino may update these Terms & Conditions from time to time to reflect changes to the service, technology, legal requirements, security practices or operational processes. The current version will be published on the platform with its effective date where appropriate. You should review the terms regularly. Continuing to use the service after an update is published may indicate your acceptance of the revised terms. If a change materially affects your rights or obligations, reasonable notice may be provided where required.
Important general rules
- You must provide accurate, complete and current information when registering and whenever your details change.
- You must be at least 18 years old and legally permitted to use online gambling services in your location.
- You may have only one personal account unless FanDuel Casino has expressly approved an additional account in writing.
- You must keep your account credentials confidential and must not allow another person to use your account.
- You must comply with all applicable laws, these terms and any instructions shown on the platform.
2. Eligibility, accounts and verification
To open an account, you may be required to provide personal information such as your name, date of birth, residential details and other information needed to confirm your identity and eligibility. The information you provide must be truthful and must belong to you. FanDuel Casino may ask you to update or verify information at any time. You must respond to reasonable verification requests before continuing to use some or all account features.
Verification checks may be required for age, identity, location, payment ownership, account security, responsible gambling or compliance purposes. You may be asked to provide suitable documents or complete other checks. Information supplied for verification must be clear, genuine and current. Deliberately providing false information, using another person’s identity or attempting to avoid a verification process is prohibited.
You are responsible for protecting your username, password, authentication details and devices used to access the service. Tell FanDuel Casino promptly through the support options available on the platform if you believe your account has been accessed without permission, your credentials have been lost or your personal information may be at risk. You remain responsible for activity on your account until the issue has been reported, unless applicable law provides otherwise.
An account is personal and must not be sold, transferred, rented or shared. You must not permit a friend, family member, employee or any other person to place bets or play games using your account. You must also not create an account on behalf of another person. If you no longer wish to use the service, you may request account closure through the account or support options made available on the platform.
FanDuel Casino may refuse an application, restrict access or suspend an account where it is necessary to complete checks, protect the platform, meet legal obligations, address a security concern or investigate suspected breaches. Any action will be handled in accordance with applicable law and relevant platform procedures.
3. Deposits, games, withdrawals and promotions
Available payment methods, minimum or maximum transaction amounts and any applicable processing conditions will be shown on the platform. You may use only a payment method that you are authorised to use. Payments made with stolen, unauthorised or third-party funds are not permitted. FanDuel Casino may decline, reverse or investigate a transaction where there is a security, fraud, compliance or payment concern.
You should check all transaction details before confirming a deposit or other payment. Your bank, card provider or payment service may apply separate fees, exchange rates or conditions. FanDuel Casino is not responsible for charges imposed by an external financial institution, although applicable legal rights remain unaffected. You should retain records of deposits, withdrawals and other account activity for your own information.
Games may be subject to specific instructions, minimum and maximum stakes, technical rules and availability conditions. You are responsible for checking the details of a game before playing. Outcomes are determined by the game system and relevant rules. No strategy, system or software can guarantee a win. You should never stake more than you can afford to lose.
Withdrawal requests may be subject to account verification, payment checks, security reviews, applicable limits and any other conditions displayed on the platform. Processing time can vary depending on the payment method and the checks required. A withdrawal may be delayed, declined or adjusted where information is incomplete, a transaction is disputed, an account is restricted or the request does not meet the relevant requirements.
Promotions and promotional funds
Promotions, bonuses, rewards and other offers are available only where expressly shown on the platform. Each offer may have separate terms covering eligibility, participation, expiry, wagering or play requirements, maximum values, qualifying transactions and withdrawal conditions. You must read those terms before accepting an offer. If there is a conflict between a promotion’s specific terms and these general terms, the specific promotion terms will apply to that offer.
FanDuel Casino may withdraw, amend or cancel an offer where permitted by its specific terms or where necessary because of an error, misuse, technical issue, fraud or legal requirement. A person must not claim an offer more than once where the offer is limited to one account, household, device, payment method or other specified basis. Abuse of promotions, including coordinated activity or attempts to bypass conditions, may result in the removal of promotional benefits and further account action.
4. Responsible gambling and prohibited conduct
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not chase losses. If gambling stops being enjoyable or begins to affect your finances, relationships, work, study or wellbeing, stop playing and seek support from an appropriate responsible gambling service or health professional.
Tools and account controls
The platform may provide controls such as deposit limits, time reminders, breaks, self-exclusion or account closure. Availability and operation of these tools may vary. You should read the information shown with each control and choose settings that suit your circumstances. A limit or break may not apply immediately to activity already completed or to transactions that have already been accepted.
If you request self-exclusion or account closure because of concerns about your gambling, do not attempt to create or use another account. FanDuel Casino may take reasonable steps to identify and restrict duplicate or related accounts, but no technical measure can guarantee that a person will never access every gambling service. You remain responsible for seeking additional support where needed.
Prohibited activities
- Using the service while under the minimum legal age or while legally prohibited from gambling.
- Using another person’s account, payment method, identity or personal information.
- Using the platform for fraud, money laundering, illegal financial activity or any other unlawful purpose.
- Attempting to manipulate games, transactions, promotions, verification checks or technical systems.
- Using bots, automated tools, unauthorised software, exploits or methods designed to obtain an improper advantage.
- Interfering with the security, operation or availability of the website, applications or games.
- Harassing staff or other users, submitting harmful material or using the service in a threatening or abusive way.
If FanDuel Casino reasonably suspects prohibited conduct or a breach of these terms, it may investigate, restrict access, cancel affected activity, withhold or recover benefits, suspend an account or take other action permitted by law. Where appropriate, information may be shared with relevant authorities, payment providers or professional advisers.
5. Privacy, service availability and legal responsibility
Personal information is handled in accordance with the FanDuel Casino Privacy Policy and applicable privacy laws. The information may be used to provide the service, process transactions, verify identity and age, protect accounts, manage responsible gambling, prevent fraud, meet legal obligations and communicate important account information. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.
The platform may not always be available or uninterrupted. Access can be affected by maintenance, updates, network problems, device settings, third-party services, high demand, security incidents or events outside reasonable control. You are responsible for having a suitable device, internet connection and current software. If a technical error affects a game, balance or transaction, FanDuel Casino may correct the error and take reasonable steps to restore the position that would have applied without the error.
You must not rely on the platform as financial, legal or personal advice. Game information, promotional content and general guidance are provided for information and entertainment. To the extent permitted by law, FanDuel Casino is not responsible for losses caused by your failure to follow these terms, misuse of your account, inaccurate information supplied by you, unsuitable equipment or interruptions outside its reasonable control.
Nothing in these Terms & Conditions limits, excludes or changes a right, guarantee, condition or remedy that cannot lawfully be limited, excluded or changed under applicable Australian consumer law or other mandatory law. Where a limitation is permitted, it will apply only to the extent allowed by law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.
Suspension, closure and questions
You may stop using the service at any time. FanDuel Casino may suspend or close an account where permitted by law, including for a breach of these terms, verification concerns, responsible gambling reasons, security issues, inactivity, payment problems or a legal or operational requirement. Closing an account does not remove obligations that arose before closure. Any remaining balance will be handled in accordance with applicable law, verification requirements and the platform’s procedures.
These Terms & Conditions are governed by the laws that apply to the relevant service and your location, subject to any mandatory rights available to you. If you have a question, complaint or concern, use the support and complaints channels provided on the FanDuel Casino platform. Please include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information.
